The Apurva Kempinski Bali

The moment I walked into this hotel I was wowed it’s breathtaking!. The atmosphere the architecture the staff just astounded. Arrived very early was kindly upgraded to the room I wished I had I was so excited about this . The staff very just next level never have I ever experienced such high level of service from every single staff member treated like absolute royalty. My favourite staff was Artis at breakfast absolutely phenomenal service . The kids club was awesome staff very extremely friendly my son never wanted to leave when I picked him up which was a really good sign. The room very had pool suite room that we were kindly upgraded to at it was breathtaking huge luxurious had all the little amenities one could need . What truly makes a hotel a 5 star plus is always how you are treated by the staff and the staff are the real show absolutely phenomenal outstanding service by every single staff . The photos don’t do this hotel justice this is a must once in a life stay . I literally cannot wait to come back to this hotel . The spa treatment as well outstanding had a pranic healing and wow ! Everything just 10stard nothing to fault not 1 thing .

Kempinski Bali is a fantastic hotel. It's massive but elegant and doesn't feel overwhelming. We stayed at the Cliff Oceanview Suite with a private pool, which was the best choice. The hotel was nice enough to provide us with a high-floor room with a stunning panorama of the ocean—one of the best views we've ever had. With Cliff Suites, you also get excellent bonuses, including a separate breakfast area, a separate lounge area, a Concierge, complimentary tea time and complimentary cocktail hour at the rooftop bar. Our room was well-equipped and spotlessly clean, and the private pool had great views. The staff was fantastic everywhere we went—breakfast, restaurants, pool, beach—everyone was smiling, kind and helpful. They truly made our stay memorable. The concierge staff, especially Gaby and Jennifer, deserve a special mention as they provided us with truly special care, made us feel at home and helped us with everything we needed. It's a very luxurious experience, for sure. PS. Japanese restaurant is a must-visit.

• Exceptional Service: Friendly and helpful staff enhanced our stay. • Dining: The Reef, Pala buffet, and Delicatessen offered enjoyable dining options. • Pool: Clean, inviting, and perfect for relaxation. • Spa: Generally very good—especially if you find an experienced therapist like Widhi. • Boutique Gallery: Affordable and worth exploring for quality items. • Departure Lounge: Excellent amenities allowed us to use the gym, pool, and showers after checkout during our 5-hour wait before the airport transfer.

The Apurva Kempinski Bali offers a truly luxurious experience, and Yudianti and Rendi, the staff members, contribute significantly to its excellence. Their attentive service and friendly demeanor enhance the overall guest satisfaction, making the stay memorable. Yudianti and Rendi consistently display a commitment to customer service, creating a warm and welcoming atmosphere that reflects positively on the hotel’s reputation. Their dedication to ensuring guests have a delightful experience deserves commendation, contributing to the overall success of The Apurva Kempinski Bali.

Omg where to start 😄 The resort is breathtaking, we took a room that exits at the pool, which was so beautiful. Room was big, we requested a crib, we traveled with small baby and it was waiting for us. There is several restaurants and we tried them all , some several times 😄 every experience was nice and I would recommend if you are staying here to book restaurants immediately. With this you will get a help of girl from Lady in Red. Omg where they useful and kind, I would text them any time of the day if I need reservation or any assistance and I would get respond asap. Special thanks to Jessica and Ruby 🫰🏻 People are so genuinely nice and kind and helpful it was amazing. Our housekeeper Rilin even got us bottle sterilizer without asking, because she notices I was sterilizing babies bottles in a plastic bucket. Extraordinary 🙏🏼 Will be definitely coming back